FAQs
General
Where is Casa Carolina Hotel located?
Casa Carolina Hotel is located at Calle del Arzobispado, Cra. 5 #34-14, in El Centro Histórico of Cartagena de Indias, Colombia — in the heart of the Walled City, directly across from the Santa Catalina de Alejandría Cathedral and the Palace of the Proclamation, steps from Plaza de los Coches, Torre del Reloj and Plaza de Bolívar.
What type of hotel is Casa Carolina?
Casa Carolina is a luxury boutique hotel housed in a beautifully restored colonial mansion in El Centro Histórico of Cartagena de Indias. With 15 rooms across 4 distinctive categories — Standard King, Deluxe, Suite Ángela and Presidential Suite — it offers an intimate experience that blends history, art, wellness and Colombian culture.
How many rooms does Casa Carolina Hotel have?
Casa Carolina has 15 rooms in 4 styles: Standard King Room (22.82 m²), Deluxe Room (30 m²), Suite Ángela (47 m²) and Presidential Suite (62 m²). Each room is decorated with original colonial and Republican architectural details, restored murals and curated art.
Does Casa Carolina Hotel have a pool?
Yes. Casa Carolina has a rooftop pool on the top floor with panoramic views of El Centro Histórico of Cartagena, the Cathedral and the Walled City’s rooftops. The pool area is connected to the rooftop bar in partnership with El Barón, recognized by The World’s 50 Best Bars.
Is Casa Carolina Hotel pet-friendly?
For specific pet policies, please contact us directly at info@casacarolinahotel.com or via WhatsApp at +57 318 574 7684.
How do I book a room at Casa Carolina Hotel?
You can book directly on our website at casacarolinahotel.com for the best available rate, or contact us via WhatsApp at +57 318 574 7684 or by email at info@casacarolinahotel.com.
Just B Wellness Café
Does Casa Carolina offer vegan food?
Yes. Just B Wellness Café at Casa Carolina offers a fully plant-based, vegan and vegetarian menu made with locally sourced ingredients from the Bolívar region. All dishes are free from additives, preservatives, GMOs, gluten and dairy.
What type of food does Just B Wellness Café serve?
Just B serves specialty coffee, cold-pressed juices, plant-based energy drinks, super bowls, fresh salads, gluten-free options, dairy-free dishes and indulgent desserts. Everything is made fresh daily using local fruits, vegetables, herbs, roots, nuts, seeds and superfoods sourced from Colombian producers.
Is Just B Wellness Café open to non-hotel guests?
Yes. Just B Wellness Café is open to both hotel guests and outside visitors daily. You can visit for breakfast, lunch or a coffee break without staying at the hotel. Contact us via WhatsApp at +57 318 574 7684 for hours and reservations.
Who is the chef at Casa Carolina's restaurant?
Casa Carolina’s gastronomic experience is led by Franco-Colombian chef Andrés Fernández León, Maître Cuisinier de France — one of the world’s most prestigious culinary distinctions, awarded by the Association des Maîtres Cuisiniers de France — and Santiago Suárez, resident chef. Together they blend French technique with Colombian ingredients and conscious, sustainable cooking.
Does Just B offer gluten-free options?
Yes. Just B Wellness Café is entirely gluten-free and dairy-free. The menu is designed for guests seeking plant-based, clean and nourishing food made with real, locally sourced ingredients.
Spa y Wellness
What treatments does Casa Carolina Spa offer?
Casa Carolina’s Wellness Area offers body massages, facial treatments, Ayurvedic rituals — including Abhyanga full-body oil massage and Shirodhara warm oil head ritual — as well as specialized pre- and post-surgical therapies and personalized dosha-balancing sessions. All treatments can be booked via WhatsApp at +57 318 574 7684.
Is the spa at Casa Carolina open to outside visitors?
Yes. Our Wellness Spa is available for hotel guests and outside visitors. To book a treatment, contact us via WhatsApp at +57 318 574 7684 or email info@casacarolinahotel.com.
Does Casa Carolina offer Ayurvedic treatments?
Yes. Our spa specializes in ancestral Ayurvedic rituals, including personalized treatments based on your dosha, Abhyanga full-body oil massage, Shirodhara and energy renewal therapies. These treatments are available by appointment.
Does Casa Carolina have a yoga studio?
Yes. Casa Carolina has a dedicated Yoga Shala offering daily classes in Hatha, Vinyasa, Ashtanga, Kundalini and Yin yoga. Classes are available for all levels — from beginners to experienced practitioners — and are open to hotel guests and outside visitors.
Rooftop
Does Casa Carolina have a rooftop bar?
Yes. Casa Carolina’s rooftop bar operates in partnership with El Barón, one of Cartagena’s most iconic bars and recognized by The World’s 50 Best Bars. The rooftop offers signature cocktails, reimagined classics and panoramic views of El Centro Histórico, the Cathedral and Cartagena’s Walled City.
Is the rooftop at Casa Carolina open to non-hotel guests?
Yes. The rooftop bar at Casa Carolina is open to outside visitors. It’s the perfect spot for sunset cocktails, dinner or a night out in El Centro Histórico of Cartagena de Indias. Reservations recommended.
What are the views from the rooftop at Casa Carolina?
The rooftop offers 360° views of El Centro Histórico of Cartagena — including the Santa Catalina de Alejandría Cathedral, the Walled City rooftops, the Caribbean Sea and the colonial streets of Getsemaní and San Diego.
